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The Brevard County Sheriff’s Office Jail Complex has contracted with Smart Communications to provide Kiosks and Portable Kiosks in all housing units available to inmates for outside and internal communications.
There are no face-to-face visitations with the exception of professional visits or specially approved visits by Jail Command.
In order to connect with an inmate, please create an account by going to the Smart Communications website. From here you will be able to schedule video visits, receive phone calls, communicate via electronic messaging and even send photos.
Family and friends can visit from the comfort of your home using a personal computer. You must set up an account by logging onto Smart Communications prior to initiating a visit. You may attempt to conduct a visit any time during visitation hours. Visits are 15 or 30 minutes in duration, and cost .25 per minute. ( 15 minutes = $3.75 or 30 minutes = $7.50)
Inmates at the Jail Complex can schedule a video visitation session with family and friends. Calls must be answered within a 3 minute window at the receiving end.
There is no face-to-face visitation with the exception of professional visits or specially approved visits by Jail Command.
For more information on the new remote visitation procedures, please visit their website.
Visitation may be scheduled a maximum of 7 days in advance or a minimum of 24 hours.
Remote Video Visitation and On Demand Visitation
7 days a week:
Smart Communications uses safe and secure two-way electronic messaging software designed specifically for communicating with inmates, prisoners, and detainees in correctional institutions. This allows those who are incarcerated or detained to communicate safely and quickly with family and friends outside of the jail, prison or detention center. They can send and receive electronic letters using a safe and secure computer kiosk stationed in their institution. Each message costs just 50 cents which is cheaper than a postage stamp and envelope. The message can be sent with postage paid and will be free to open and read for the recipient. Or, the message can be sent to collect / “COD” for free and will be paid for by the recipient. To send or receive a message you MUST open a SmartInmate account, this process is quick and easy, just follow the instructions on their website.
Two free electronic messages are provided every Saturday. Additional messages are 50 cents each.
Incoming messages will not be rejected based on its contents, unless the message falls under one of the following criteria:
Any violation of the above will result in the suspension and/or termination of the registered users account.
SmartInmate also provides a one-way photo delivery service. Photos can be accessed by inmates an unlimited number of times. Photos are billed at $1.00 each, or 100 credits. All photographs submitted will be reviewed before they are made accessible to an inmate at the Jail Complex.
Some common reasons photos may be rejected are:
A credit will be issued to the sender of any photo rejected by the Jail Complex which is not made accessible to the inmate.
The Brevard County Sheriff’s Office Jail Complex uses Smart Communications to provide the inmate telephone system for the facility. You can set up an account or add money to an account by visiting smartinmate.com or calling 727-349-1561. Calls are .16 cents + tax per minute and are limited to 2 hours a week.
Family and friends are encouraged to communicate with their loved ones incarcerated at the jail. The mail is a good resource for maintaining that line of communication.
The Brevard County Sheriff’s Office Jail Complex has contracted with Smart Communications to install Kiosks/Portable Kiosks in all housing units and will be available to inmates for outside and internal communications.
To maintain security and safety of the inmates and staff, all inmate mail MUST be sent to the following address:
Smart Communications / Brevard County
Inmate First Name Inmate Last Name Inmate ID #
(John Smith #123456 example inmate)
PO Box 9145
Seminole, FL 33775-9145
The Inmate Name and ID Number must be clearly PRINTED on the outside of the envelope or postcard, to ensure the mail is posted to the correct account. Mail not containing the inmate ID Number and the Name will be “Returned to Sender”
All regular inmate postal mail (Postcards, Letters, Greeting Cards, etc.) will be scanned into the system and available to the inmates to view their postal mail via the inmate Kiosks/Portable Kiosks.
Please be advised that when you mail an item, the original document will be destroyed. Concerning important documents like marriage certificates, birth certificates, social security cards and pictures, please do not mail original documents. You should only mail copies of these documents or pictures that you do not need returned. These will be scanned into the electronic system and destroyed after 30 days.
Upon release inmates can login to the public website at: https://www.smartjailmail.com/ and enter their inmate number and password and download their photos, messages, and postal mail for FREE up to 30 days.
Incoming and outgoing mail will not be rejected based on its contents, unless the mail falls under one of the following criteria:
Any photos depicting gang symbols/signs, nudity, lewd behavior
Any material which contains codes, blackmail, extortion, contraband, threats, or information about another inmate
Any material which contains plans of criminal activities, maps, or plots to escape, and any material which communicates information designed to encourage inmates to disrupt the jail by strikes, riots, fights, racial or religious hatred, or other prohibited acts
Any publication which may adversely affect the security of the jail or the safety of the persons therein
Publications which advocate the violent overthrow of the government of the United States or of a state, or which advocate violence or rebellion against government authority, under which the inmate is held
Any publication which may adversely affect the security of the jail or the safety of the persons therein
Inmate to inmate correspondence within the facility or through outside channels is prohibited
Any violation of the above will result in the suspension and/or termination of the registered users account.
Contraband items discovered in an inmate’s mail will be seized. Both the inmate and the sender will be notified of any item which has been seized and the reason for the seizure.
Any legal correspondence from an inmate’s attorney that is privileged and confidential should be mailed to the Brevard County Jail Complex for confidential processing, as Smart Communications’ processing center will not distinguish between standard and confidential communications. Legal mail from an inmate’s attorney shall be clearly identifiable and marked appropriately as legal mail with the indicator: “Privileged/Legal Mail.” All legal mail will be opened and scanned into the inmate’s legal mail account in the presence of the inmate.
Attorney-generated legal mail should be addressed as follows to ensure confidential processing:
Brevard County Jail Complex
Attn: Mail Clerk for Legal Mail
For Inmate First Name Inmate Last Name Inmate ID #
(John Smith #123456 example inmate)
860 Camp Rd.
Cocoa, FL 32927
Inmate mail that is not confidential or privileged SHOULD NOT be marked with labels such as “Privileged Mail or Legal Mail” even if the contents relate to a legal matter (i.e. non-privileged correspondence from a Court, Agency, or Service Provider). Smart Communications may return improperly marked envelopes to the sender, resulting in the need to re-send the item. The only thing that is necessary to be on standard, non-confidential mail envelopes is the return address of the sender. Standard, non-confidential envelopes should be labeled and sent as indicated below in order to ensure prompt and unimpeded delivery:
Smart Communications / Brevard County
Inmate First Name Inmate Last Name Inmate ID#
(John Smith # 123456 – Example Inmate)
PO Box 9145
Seminole, FL 33775-9145
SMART Communications Customer Care Call Center is open 7 days a week from 7:00am to 12:00 Midnight EST and can be reached toll free at 727-349-1561. Our friendly, knowledgeable, U.S. based Customer Care representatives are prepared to assist you:
